Pause one invoice, or a whole client
A disputed job goes on hold on its own. A client you would rather ring yourself goes on hold entirely. Nudger skips both, no matter how overdue they get, and picks up again when you say so.
Chasing money is awkward.
Nudger does it for you.
Nudger chases overdue invoices in your voice, and stops the moment they pay.
Free plan, one connected client account, no card details.
Tone ladder
Friendly nudge
Second reminder
Firm reminder
Final notice
Fromaccounts@haldenjoinery.com.au
Topayables@brightonfitout.com.au
SubjectInvoice INV-2041 is 14 days overdue
Hi Danielle,
Invoice INV-2041 for $4,180.00 was due on 21 July and is now 14 days overdue. We've sent two reminders and haven't heard back, so I wanted to raise it with you directly.
Could you confirm today when payment will be made? If there's something wrong with the invoice, tell me what it is and I'll sort it out.
You can view and pay it here: invoices.haldenjoinery.com.au/2041
Thanks,
Marcus
Halden Joinery
Sends 14 days after due date
Cancels itself if paid
Highlighted values are merge fields, filled from the invoice when the reminder is written. Illustration, not a real customer.
Made for Australian sole traders and small teams, the one or two people who send the invoices, and end up chasing them.
Stripe invoice sync is live today. Xero and QuickBooks connect the same way, and both are in testing. Reminders leave through your own mail server, or into your own system.
Chasing invoices is the worst part
of running a business.
It shouldn't be your job.
You did the work. You sent the invoice. Now you're the one writing the awkward email, rewriting it twice so it doesn't read as shirty, then waiting, then writing it again. Meanwhile money that is already yours sits in somebody else's account.
It sits in your drafts
Because you can't get the tone right, and every hour you leave it the email gets harder to send.
It doesn't land as a reminder
You water it down so far that the client reads it as a friendly hello and files it under later.
It quietly turns sixty days old
Nobody chased it, because you were busy doing the work that earns the next invoice.
Nudger does all three, on schedule, in the same even tone. Every time, without a single uncomfortable moment.
How it works
Three things to set up.
Three things to set up.
Then it's off your desk.
Your invoices arrive on their own
Stripe hands every invoice to Nudger as it is raised, goes past due, or gets paid. That part is live today. Xero and QuickBooks connect the same way, and both are in testing.
Load the sequence, then rewrite it
Four graded reminders come ready-made. Change the timing, change the wording, change how firm the last one gets. Merge fields drop in the invoice number, the amount owing, the due date and how many days late it is.
It sends from your address, not ours
Add your own SMTP details and fire a test email to prove they work. From then on reminders go out under your own name, on schedule, and stop the moment the money lands.
Reminder ladder
INV-2041 · paid on day 21- Day 0. Due date. The invoice is past due.
- +3 days. Friendly nudge.
- +7 days. Second reminder.
- +14 days. Firm reminder.
- Day 21. Paid. Queued reminders are cancelled.
- +30 days. Final notice is never sent.
- Four steps ship as an editable default
- Each step sends once
- Everything after payment is cancelled, not skipped
It sends on its own.
Here is everything that stops it.
Straight answer first: once an invoice goes past due, reminders go out automatically. There is no per-send approval screen. That is the point of handing it over. So the controls are the rails, and you set them before anything is overdue.
Never chase small change
Set a floor per client account and anything below it is filtered out before a reminder is even written. Nobody gets a firm notice over twelve dollars, and no relationship is spent on rounding.
Your ledger is yours alone
Each business only ever sees its own data. Sign-in uses a server-side session in a cookie the page itself cannot read.
What it will not do
It will not hold each reminder for your approval. It will not read your mailbox. It will not collect a debt or give legal advice. Each business only ever sees its own data.
Bank transfers you have not marked
If a client pays by bank transfer and you have not marked the invoice paid, the next reminder can still go out. Mark it paid, or pause it.
The unglamorous guarantees
that make it safe to automate.
Sending email is easy. Not sending the wrong email is the whole job.
It stops the second you're paid
When an invoice is marked paid, every reminder still queued against it is cancelled in the same operation. Not skipped later. Cancelled then and there.
It can't send the same nudge twice
One step sends once per invoice. A retry, or two copies of Nudger running at once, still cannot send a duplicate.
Reminders come from your address
You supply your own mail server and from-address, so replies land in your inbox and your sending reputation stays yours. There's no shared sending domain, and a test send proves the credentials before you rely on them.
Or skip email entirely
You can also send reminders into your own system. Nudger signs each delivery and tries again if your address is briefly down.
Your details, entered once
Company name, ABN, phone, and the two people who deal with the money live in your profile.
You learn who actually pays
Every customer gets a rating out of five, worked out only from your own invoice and reminder history. A private read on who to chase early. Not a credit file, and it never leaves your workspace.
Also in the box
Coming later
These are written in the product and are not available to customers yet.
Pricing
Free is ready. Starter and Pro are next.
Prices are Australian dollars and include GST. Free is ready today.
Free
Available nowA$0 inc. GST
Start free
Starter
PlannedA$29/mo inc. GST
Join the waitlist
Pro
PlannedA$99/mo inc. GST
Join the waitlist
Free is ready today. Starter and Pro are listed so you can see the shape. Prices are in Australian dollars and include GST. Paid checkout is not open yet. If you need more than one client account, email us.
The questions you'd ask
before you'd trust it.
Will it fire off something rude at a client I like?
No. The first step is a genuinely friendly note, and you write it yourself. The defaults are a starting point, not a script you are stuck with. You can hold a single invoice the moment a job is disputed, hold an entire client, and set a minimum amount so small balances are never chased at all. The final notice is the only tone allowed to get pointed, and only if you wrote it that way.
Do I get to approve each reminder before it goes out?
No, and we'd rather say that plainly than imply a review step exists. Once an invoice is past due, reminders send automatically on schedule. What you control is everything upstream: the timing, the wording, the minimum amount, and two independent pause switches you can hit at any moment.
What if they've already paid?
If the payment comes through a connected provider, the invoice flips to paid and every queued reminder for it is cancelled in the same operation. Not skipped. Cancelled.
A bank transfer you have not marked paid is something Nudger cannot see. Mark the invoice paid, or pause it.
Whose email address do the reminders come from?
Yours. You supply your own mail server and from-address, so replies come straight back to you and your deliverability stays your own rather than somebody else's shared domain. There's a test-send button to prove the credentials work before you rely on them.
Can another business see my invoices or my customers?
No. Each business only ever sees its own data. Customer ratings come only from your own history. They are not a shared credit file, and they never leave your workspace.
Is connecting Xero or QuickBooks safe?
Nudger never sees your accounting password. Xero and QuickBooks are in testing. Stripe is the connection that is live today.
Do you need access to my inbox?
No. Nothing reads your mailbox. If you later forward an invoice in, Nudger only sees that mail, and only after you agree.
Is this Australian? Can it help me recover a debt here?
The details it collects are Australian: company name, ABN, your bookkeeper and the owner. The reminders are yours to word. But Nudger is a reminder service, not a debt collector.
Nudger does not prepare debt-recovery claims. Nothing it produces is legal or financial advice. For recovery in Australia, speak to your accountant or a solicitor.
What does it cost, and can I buy it today?
You can sign up today and use the free plan with one connected client account. Starter is A$29 a month and Pro is A$99 a month, in Australian dollars and including GST. Paid checkout is not open yet.
Is this a real product or somebody's side project?
It's deployed and running around the clock with health checks, the reminder logic is covered by an automated test suite, and the full pipeline has been run end to end against a real database.
Each business only ever sees its own data. One sign-in per workspace.
Let the reminders go out.
Get on with the work.
Create a free workspace, connect one client and read every line of the sequence first. Nothing sends until an invoice actually goes past due. You can pause any invoice, or any client, at any time.